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Bug #1502

Windows x64 Installer Broken - Access to the path is denied.

Added by ggiesen over 1 year ago. Updated over 1 year ago.

Status:
New
Priority:
High
Assignee:
-
Category:
-
Target version:
Start date:
11/19/2018
Due date:
% Done:

0%

Estimated time:
Version:
0.13.0
OS:
Windows

Description

Receive the following error message when trying to install the Windows x64 installer:

You have
Access to the path is denied.
running in C:\Program Files\Quassel IRC.
Select "Yes" to kill the process(es), "No" to retry or "Cancel" to quit.

I have even tried pre-creating the folder before running the installer, as well as running the installer as Administrator (even though it does properly prompt for UAC when run)

See attached screenshot.

History

#1 Updated by ggiesen over 1 year ago

Looks like same issue is happening on x86 as well.

#2 Updated by digitalcircuit over 1 year ago

  • Version changed from 0.12.4 to 0.13.0

Would you retry with the installers available today?

There was a bug in the packaging that got fixed on Nov. 21st, 2018, which should have been included in updated Quassel installers (though the file modification dates seem the same, unsure). Relevant commit: https://github.com/KDE/craft/commit/e9e604fed2c86dbacdf6c41ac6eb37f060948d12

If this isn't fixed in 0.13.0, please try a random recent build from https://ci.appveyor.com/project/Quassel/quassel/history , just to see if the installer works. If it works, great, this will be fixed in the 0.13.1 release coming soon™ (next weeks, probably). If not, we need to look into this!

Details:

The Quassel installer didn't correctly handle the case where Quassel had never been installed. The above linked commit fixes this by not erroring out if the Quassel directory doesn't exist.

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